System-Wide Visibility for Utility Programs
R2 helps utility systems track assets, manage records, monitor operational activity, coordinate staff workflows, and maintain program oversight across connected locations.
Challenges Utility Systems Face
Managing utility programs requires visibility across many locations, assets, teams, and records. When data is scattered across spreadsheets, disconnected systems, or manual processes, oversight becomes difficult.
Disconnected Records
Locations, asset information, inspection history, and documentation are often stored across multiple systems.
Limited System Visibility
Understanding what is happening across locations, assets, and operational activity can be difficult without a centralized platform.
Manual Communication
Notices, reminders, and compliance communication are often handled manually outside of the record system.
Difficult Reporting
Reviewing operational activity and generating program reports can require collecting data from multiple sources.
How R2 Helps Utility Systems
R2 centralizes operational records, program activity, and communication into one connected platform. Utility teams can maintain structured location records, track assets, review operational activity, send notices, and manage documentation without relying on disconnected tools.
- Maintain structured location records
- Track assets and assemblies across the system
- Monitor operational activity and tasks
- Send notices and communication tied to records
- Maintain centralized documentation and reporting visibility
Maintain Oversight Across Locations, Assets, and Activity
Utility systems can maintain visibility across operational records, field activity, communication, and documentation. R2 helps keep information organized so teams can monitor programs and review activity across the entire system.
Data Import Services Available
Utility systems can bring existing locations, assemblies, contacts, and related record details into R2 using structured CSV imports. Records can be imported individually or as supported paired relationships when you want related records linked during import.
Platform Visibility in Action
Utility systems can review records, monitor activity, manage communication, and maintain visibility across locations and assets.
Maintain Structured Location Records
Maintain location records across the system and connect assets, contacts, communication, and documentation to each site.
Track Assets Across Your System
Maintain records for assemblies, equipment, and other assets connected to each location so activity and history stay easy to review.
Manage Record-Based Notices and Communication
Keep notices, reminders, and communication tied to the right locations and assets so outreach stays organized and easy to track.
Review Activity and Maintain Reporting Visibility
Utility administrators can review operational activity, monitor documentation, and maintain visibility across records from one centralized platform.
A Structured Workflow for Utility Oversight
R2 connects records and activity into a structured workflow so utility systems can maintain visibility from the location record through reporting.
Locations
Maintain structured records across properties, service addresses, and sites.
Assets
Track assemblies, equipment, and infrastructure tied to each location.
Tasks & Notices
Manage activity, communication, reminders, and follow-up tied to the right records.
Activity & Documentation
Review files, notes, submitted activity, and record history in one place.
Reports & Visibility
Maintain oversight across programs, workflows, and system records.
Key Platform Capabilities
Utility systems can manage operational records, communication workflows, and program visibility in one platform.
Asset Records
Track infrastructure, assemblies, and equipment tied to system locations.
Operational Activity
Monitor tasks and operational workflows tied to locations and assets.
QR Code Access
Provide field access to records through QR codes connected to assets or locations.
Notices
Create and manage communication tied directly to locations and asset records.
Reports
Review activity and maintain reporting visibility across the system.
User Access
Assign roles and coordinate internal teams across the platform.
QR Code Access and Record Sharing
Give staff, inspectors, and assigned workers faster access to the right records without relying on disconnected files or manual handoffs.
QR Code Record Access
Every record automatically includes a QR code so utility staff can quickly open the correct record, documentation, and compliance history during inspections, site visits, or field verification.
Record Sharing
Share access can extend visibility to the right staff, contractors, or stakeholders when specific records need to be reviewed or referenced.
Notices and Communication Tied to the Record
Utility systems can manage reminders, deadlines, outreach, and other communication directly within the platform so notices stay tied to the correct locations and assets.
- Create notices tied to locations or assets
- Keep communication connected to the record
- Support reminders, deadlines, and follow-up workflows
- Maintain a more organized communication process
Keep Notices Organized Within the Platform
Instead of managing communication separately, R2 helps utility systems keep notices and record-based communication connected to the operational record.
Reporting and System Visibility
Maintain oversight across locations, assets, documentation, and program activity from one centralized platform.
Review Operational Activity
Monitor activity connected to locations, assets, and workflows so teams can maintain better system-wide visibility.
Support Reporting Needs
Maintain organized records and documentation that support reporting, review, and administrative visibility.
Cross Connection Program Oversight
The Cross Connection module helps utility systems manage assembly records, review submitted test reports, track testers, gauges, and certifications, and maintain visibility across cross-connection control programs.
Utility administrators can monitor program activity, maintain documentation, and review test results tied directly to system records.
Manage Utility Programs in One Connected Platform
Create a free account to explore how R2 supports system-wide records, operational activity, communication, and program oversight.
