Choose Your R2 Subscription and Start Free for 30 Days
Choose the subscription type that matches how you use R2, then select the Basic, Professional, or Enterprise level that fits your users, locations, and assets. Every paid subscription starts with a free 30-day trial.
Not sure which subscription is right for you? Schedule a personalized demo.
Property
From $20/moFor property owners, managers, facilities, and organizations tracking locations, assets, tasks, files, and operational records.
Service
From $25/moFor service providers managing customers, field work, backflow testing, digital reports, technicians, and invoicing.
System
From $150/moFor utility systems and program administrators managing locations, assemblies, compliance, notices, and system-wide operations.
Choose Your Subscription Type
Start with the subscription that best matches your role and workflow. Your subscription type determines how R2 is configured for your organization.
Property Subscription
Designed for property owners, managers, facilities, and organizations that need a centralized way to organize locations, assets, contacts, files, tasks, and service history.
- Property and location records
- Asset tracking
- Tasks, contacts, files, and history
Service Subscription
Built for service providers managing customers, service locations, backflow testing, field work, digital reports, report delivery, technicians, and invoicing.
- Customer and service records
- Testing and field workflows
- Digital reports and invoicing
System Subscription
Designed for utility systems and program administrators that need system-wide visibility across locations, assemblies, compliance, notices, records, and operational activity.
- Cross Connection program oversight
- Compliance and notice workflows
- System-wide records and reporting
Need help deciding which type fits your organization? Talk with us in a personalized demo.
How R2 Subscriptions Work
Choose how your organization uses R2, select the capacity that fits your needs, and expand later if your operation grows.
Choose Your Subscription Type
Select Property, Service, or System based on your organization and workflow.
Select Your Level
Choose Basic, Professional, or Enterprise based on the included capacity you need.
Start Your 30-Day Trial
Create your account and use your paid subscription free for your first 30 days.
Scale When Needed
Add more user seats, locations, or asset capacity as your operational needs grow.
Choose the Capacity That Fits Your Operation
Property, Service, and System subscriptions each offer Basic, Professional, and Enterprise levels. Levels primarily scale the included user seats, locations, and assets available to your organization.
Basic
Entry-level capacity for smaller organizations, teams, or operations getting started with R2.
Professional
Expanded capacity for organizations using R2 regularly across more users, records, locations, and daily workflows.
Enterprise
Highest included capacity for organizations managing larger teams, location portfolios, and asset databases.
What Subscription Levels Determine
Your subscription level determines the amount of operational capacity included with your R2 account.
User Seats
The number of individual R2 users included for administrators, managers, office staff, technicians, or other team members.
Locations
The number of service locations, properties, facilities, or other location records that can be maintained in R2.
Assets
The number of assemblies, equipment records, devices, or other assets that can be tracked and managed.
Every Paid Subscription Starts With 30 Days Free
Choose your subscription type and level, create your account, and start working inside R2. Use the trial period to add records, explore workflows, configure your account, and see how the platform fits your operation.
Scale Your Subscription as Your Operations Grow
You do not have to change the way your organization uses R2 simply because your capacity needs increase. Add-ons allow you to expand beyond the included limits of your subscription level.
- Additional User Seats
- Additional Locations
- Additional Asset Capacity
- Stack Capacity Add-Ons as Needed
Start With What You Need Today
Select the plan level that fits your current operation and increase capacity later as your team, customer base, program, or property portfolio grows.
Platform Storage
All R2 subscriptions include 10GB of storage for documents, files, reports, photos, and supporting records. Additional storage options are available if your organization needs more capacity.
Subscription Questions
Learn how R2 subscriptions work, how plans scale, and what to expect as your operation grows.
Subscription Types
What is the difference between Property, Service, and System subscriptions?
Property subscriptions are designed for property owners, managers, facilities, and organizations tracking locations and assets. Service subscriptions support service providers managing customers, field work, testing, reports, and invoicing. System subscriptions are designed for utility systems and program administrators managing compliance, notices, assemblies, and system-wide records.
How do I know which subscription type is right for me?
Choose the subscription type that best matches your workflow. Property is generally the best fit for property and asset management, Service is built for companies performing work for customers, and System is designed for utilities and program administrators overseeing records and compliance.
What determines the subscription level within each type?
Basic, Professional, and Enterprise levels primarily determine the included number of user seats, locations, and assets. Higher levels provide more included capacity.
Do all paid subscriptions include a free trial?
Yes. Every paid Property, Service, and System subscription begins with a free 30-day trial before the first subscription payment.
Billing & Cancellation
Is there a contract or long-term commitment?
No. R2 subscriptions are month-to-month and do not require a long-term contract.
Can I cancel my subscription at any time?
Yes. Subscriptions can be canceled at any time. Your account remains active through the applicable subscription period before the account is deactivated.
What happens to my data if my account is deactivated?
Account data is removed when the account is deactivated. If you need a copy of your records, export the information you want to retain before deactivation.
Scaling & Add-Ons
Can R2 scale as my operation grows?
Yes. You can move between subscription levels or add additional capacity as your team, customer base, utility program, or property portfolio grows.
What happens if I need more users, locations, or assets?
Capacity add-ons allow you to increase user seats, locations, and assets beyond the amount included with your selected subscription level.
Do I have to change subscription types when I need more capacity?
No. Your subscription type determines how R2 is configured for your workflow. You can increase capacity within that structure using a higher level or available add-ons.
Do subscriptions include data storage?
Yes. All R2 subscriptions include 10GB of storage for documents, files, reports, photos, and supporting records. Additional storage options are available when more capacity is needed.
Account & Access
Is an email address required?
Yes. Each R2 account requires a primary account email address, and each individual platform user needs their own unique email address and login.
Can multiple users access the same organization account?
Yes. Organizations can add multiple individual users based on the number of user seats included with their subscription level or added through additional capacity.
Can I change my subscription later?
Yes. R2 subscriptions are designed to remain flexible as your operational needs change. You can adjust your level or available capacity as your organization grows.
Choose How You Use R2 and Start Your Free 30-Day Trial
Select Property, Service, or System below. Your subscription type will already be selected when you reach account creation, and you can choose your Basic, Professional, or Enterprise level during signup.
Still deciding? Schedule a personalized demo and we can help you choose.
