One Connected Platform for Real Operations
R2 connects locations, assets, tasks, contacts, notices, files, reporting, and operational activity in one structured system built to keep records organized and work moving.
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Move From Scattered Records to One Connected System
Many organizations still rely on spreadsheets, paper files, email threads, shared folders, and disconnected software. R2 brings those records together so teams can improve visibility, reduce manual tracking, and manage daily operations from one place.
Replace Disconnected Records
Centralize locations, assets, contacts, tasks, notices, files, history, and reporting instead of maintaining separate systems.
Improve Operational Visibility
Keep related information connected so teams can quickly understand what exists, what has happened, and what needs attention.
Support Better Workflows
Create a cleaner process for administrators, office teams, field users, service providers, and other people involved in the work.
What R2 Organizes
R2 is built around connected records that create structure, workflow continuity, and long-term visibility across your organization.
Locations
Organize properties, facilities, sites, units, buildings, service addresses, and other physical places where records and work belong.
Assets
Track equipment, infrastructure, assemblies, devices, and other assets while keeping them connected to the correct location.
Tasks
Assign, manage, and track operational work while keeping activity connected to the records involved.
Notices & Reporting
Maintain communication, documentation, notices, history, files, and reporting across the broader workflow.
The Tools Behind the Connected Record
R2 gives organizations the core tools needed to manage records, people, work, communication, documentation, and visibility from one platform.
Contacts
Keep customers, owners, utilities, service providers, and other important contacts connected to the records they relate to.
Users & Access
Give team members structured access while supporting different responsibilities across administrators, managers, and users.
Notices
Keep external communication, reminders, notices, and related history organized around the correct records.
Files
Store documents, reports, photos, and supporting files directly within the records where they belong.
Mapping
Use location-based records and mapping tools to improve geographic visibility and support field activity.
Reporting
Review organized operational information, activity, history, and reporting without rebuilding the story from separate systems.
Workflow Your Way
Every organization works differently. R2 is designed to support the way your team operates instead of forcing one rigid process across every use case.
With the right setup and clean data, R2 becomes a structured operational system that supports your records, your workflows, and the people responsible for managing them.
Explore R2 SolutionsFlexible Record Structure
Build around locations, assets, tasks, contacts, notices, files, and reporting in a way that fits your operation.
Office and Field Support
Keep information useful across office staff, administrators, managers, field users, and service teams.
Connected History
Maintain the activity, documents, notes, notices, and work history behind each record instead of losing context over time.
With the Right Setup and Clean Data, the System Works for You — You Don’t Work for the System.
R2 is built to support real operations through connected records, flexible workflows, and a platform structure that can adapt to how organizations actually manage their work.
What Organizations Need to Know
Moving to a digital platform usually comes down to a few important questions. R2 is designed around the practical concerns organizations have before making a change.
Security & Controlled Access
Use structured user access to help manage who can view, create, edit, and manage platform information.
Data Ownership & Export
Maintain control of your data and export information when needed to support internal processes and record retention.
Mobile & Field Access
Access the information your team needs across desktop, tablet, and mobile devices.
Multi-User Workflows
Support teams and collaborative workflows so records, assignments, and activity stay connected.
Reporting & Visibility
Maintain visibility into operational history, records, notices, files, activity, and reporting from the same platform.
Scalability
Expand users, locations, assets, workflows, and modules as your organization grows.
Build Your R2 Workspace and See How the Platform Fits
Start your account, choose the subscription path that fits your organization, begin adding records, and explore the platform free for your first 30 days.
Extend the Platform as Your Needs Grow
Modules add specialized workflows to the same connected foundation, helping organizations manage more specific operations without separating their records.
One Connected Foundation
The core platform organizes records, workflows, notices, files, and operational activity in one connected environment. Modules extend what R2 can support while keeping information tied together.
Explore ModulesCross Connection Module
Manage backflow assemblies, testing workflows, tester and gauge information, compliance notices, digital test reports, and related records.
Built to Expand
R2 is structured to support additional specialized workflows as the platform and the organizations using it continue to grow.
Bring Existing Records Into R2
Data import services are available for organizations moving existing location, assembly, asset, contact, and related record information into R2.
Learn About Data ImportsFree Onboarding Support
Get help understanding the platform, configuring your account, organizing records, and building a clean foundation for daily operations.
Visit the Learning CenterPlatform Questions
Quick answers to common questions about how R2 works, how information is structured, and how organizations manage access, workflows, and data.
General Platform
What is R2 Utility?
R2 Utility is a recording and reporting platform designed to organize locations, assets, tasks, contacts, notices, files, reporting, and operational workflows in one connected system.
How does R2 organize information?
R2 uses connected records such as locations, assets, tasks, contacts, users, notices, files, and activity history so operational information stays structured and tied to the right record.
Can field teams and office staff use the same platform?
Yes. R2 is designed to connect office and field operations so records, assignments, updates, and activity remain accessible across teams.
Workflows
Does R2 support task assignments and routing?
Yes. Tasks can be assigned to users and organized into routes to help coordinate field schedules and service activity.
What is the difference between notices and notifications?
Notifications inform platform users about activity such as assignments or updates. Notices are communications or documents associated with records and intended for external contacts when needed.
Can records be connected together?
Yes. Locations, assets, tasks, contacts, notices, files, and activity can be connected so users can understand the broader history and context behind a record.
Security & Data
Who owns the data stored in R2?
Organizations maintain control of their data and can export information from the platform when needed.
How does R2 control access to information?
R2 uses structured user access and role-based permissions to help organizations control who can view, create, edit, and manage information.
Can data be exported from the platform?
Yes. Organizations can export platform data when needed to support reporting, internal processes, backups, and record retention.
Access & Reporting
Can multiple users access R2?
Yes. Multiple users can access R2 depending on the User Seats included with the organization’s subscription.
Does R2 work on mobile devices?
Yes. R2 is designed for access across desktop, tablet, and mobile devices so records can remain available both in the office and in the field.
Can reports be generated from the platform?
Yes. R2 supports reports and documentation generated from records and operational information stored throughout the platform.
Put Your Records and Workflows in One Connected Platform
Start your free 30-day trial or schedule a personalized walkthrough to see how R2 can support your organization, records, team, and day-to-day operations.
