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Solutions for Utilities, Service Providers, and Property Owners

R2 helps different users manage locations, assets, records, notices, service activity, and reporting from one connected platform.

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How R2 Helps Different Users

R2 is built around the same connected platform, but each group uses it in a way that fits their records, responsibilities, and day-to-day work.

Utility Systems

Manage programs, notices, testing records, and system-wide activity.

R2 helps utility systems organize locations, contacts, assemblies, notices, testing history, reports, and compliance visibility.

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Service Providers

Complete service work, testing, reporting, and customer management.

R2 helps service providers manage customers, service locations, test reports, field activity, tasks, and communication between office and field staff.

View Service Provider Solutions
Property Owners

Stay connected to property records, assets, notices, and service activity.

R2 helps property owners access shared records, track assets, receive notices, organize files, and maintain visibility across locations.

View Property Owner Solutions
One Connected Platform

The Same Core System, Used in Different Ways

Whether you manage a utility program, provide field services, or oversee property records, R2 keeps the important parts of your operation connected.

Locations
Assets
Contacts
Tasks
Notices
Files
Reporting
Modules
Module Highlight

Cross Connection Tools Are Built Into R2

R2 includes tools for backflow testing, assembly records, tester and gauge tracking, digital test reports, notices, and reporting for users who need cross connection support.

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Find the Right R2 Setup for Your Organization

Schedule a personalized walkthrough and we can help you understand which solution path fits your records, team, and operational needs.

Frequently Asked Questions

Answers to common questions about who R2 Utility is built for and how different organizations use the platform.

General

Who is R2 Utility designed for?

R2 Utility is designed for utilities, service providers, and property owners who need a structured way to manage locations, assets, and operational workflows. The platform was built with small to mid-sized and rural utility providers in mind, focusing on the tools that matter most while avoiding unnecessary complexity so teams can implement and use the system effectively.

Can multiple organizations use the platform together?

Yes. R2 supports collaboration between utilities, service providers, and property owners depending on the subscription type and access permissions.

Is R2 designed only for backflow programs?

No. While R2 supports cross-connection programs, the platform is built to manage locations, assets, and tasks for many types of infrastructure and operational workflows.

Can field teams and office staff both use R2?

Yes. R2 connects field operations and office staff in the same system so information stays organized and accessible.

Service Providers

Can service providers manage multiple customers and locations?

Yes. Service providers can track work across multiple locations and customers from a single account.

Does R2 support routing for field technicians?

Yes. Routes can be generated from assigned tasks to help reduce drive time and organize field schedules.

Can service providers generate reports for customers?

Yes. R2 allows service providers to generate reports and documentation tied to completed work.

Utilities

Can utilities manage large inventories of assets and locations?

Yes. R2 is designed to support systems managing large numbers of locations and assets.

Can utilities track compliance activity across locations?

Yes. Utilities can maintain visibility across locations, assets, and task history to help monitor compliance-related activities.

Can utilities work with service providers through R2?

Yes. Utilities can coordinate with service providers performing work at locations within the system.

Property Owners

Can property owners track assets at their locations?

Yes. Property owners can document locations and track assets connected to those locations.

Can property owners work with service providers through R2?

Yes. Property owners can share location and asset information with service providers they hire.

Does R2 help property owners stay organized with compliance-related reminders?

Yes. R2 helps property owners keep records organized and manage reminders related to asset management and compliance-related activities.