One Platform. Built for the Way You Work.
R2 connects the records, workflows, people, and activity behind utility programs, field service operations, and property management into one organized platform.
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Bring Your Records, Workflows, and Teams Together
Instead of managing information across spreadsheets, paper records, email threads, folders, and disconnected systems, R2 gives your organization one connected place to manage the information behind day-to-day operations.
Centralized Records
Keep locations, assets, contacts, files, service history, testing information, notices, and documentation organized together.
Connected Workflows
Connect office activity, field work, communication, assignments, compliance tracking, and record updates in one system.
Better Visibility
Use dashboards, reports, maps, filters, and connected records to understand what is happening across your organization.
Find the R2 Solution That Fits Your Organization
Every R2 solution is built on the same connected platform, but each path is designed around the records, workflows, and responsibilities of a different type of organization.
Manage Cross Connection Programs and System-Wide Compliance
Organize assembly records, notices, test history, documentation, compliance timelines, and reporting across your program.
- Cross Connection Program Oversight
- Assembly and Location Records
- Automated Notice Workflows
- Compliance Tracking and Reporting
Run Your Backflow Testing and Field Service Operation
Manage customers, assemblies, testers, gauges, field work, digital test reports, service records, and team activity from one platform.
- Unlimited Backflow Testing
- Digital Test Reports
- Tester and Gauge Tracking
- Customer and Field Service Management
Keep Property, Asset, and Service Records Organized
Maintain visibility across properties while keeping asset details, service history, files, notices, and shared records accessible.
- Property and Location Records
- Asset Documentation
- Service and Testing History
- Shared Records and Notices
The Same Core System, Used in Different Ways
Whether you manage a utility program, provide field services, or oversee property records, R2 keeps the important parts of your operation connected.
Records are designed to work together, helping your team move from basic recordkeeping to service activity, communication, compliance tracking, documentation, and reporting without losing context.
Explore the R2 PlatformFrom Recordkeeping to Daily Operations
R2 connects the information you manage with the work your organization performs, helping each record stay useful throughout its entire lifecycle.
Organize
Build centralized records for locations, assets, contacts, files, and operational information.
Manage
Coordinate tasks, testing, notices, field activity, service work, and communication.
Track
Maintain service history, compliance status, documentation, and activity tied to each record.
Review
Use dashboards, maps, filters, and reports to understand what is happening across your organization.
Cross Connection and Backflow Tools Are Built Into R2
R2 includes dedicated tools for organizations managing backflow prevention assemblies, testing, compliance, testers, gauges, notices, digital test reports, and cross connection records.
See How R2 Fits Your Organization
Start your R2 account, choose the subscription path that fits your organization, and explore the platform free for your first 30 days.
Bring Existing Records Into R2
Data import services are available for organizations moving existing location, assembly, asset, and contact records into R2.
Learn About Data ImportsOnboarding Support Is Included
R2 provides onboarding support to help your team understand the platform, configure your account, and build a clean foundation from the start.
Visit the Learning CenterQuestions About R2 Solutions
Answers to common questions about who R2 Utility is built for and how different organizations use the platform.
General
Who is R2 Utility designed for?
R2 Utility is designed for utilities, service providers, and property owners who need a structured way to manage locations, assets, and operational workflows. The platform was built with small to mid-sized and rural utility providers in mind, focusing on the tools that matter most while avoiding unnecessary complexity so teams can implement and use the system effectively.
Can multiple organizations use the platform together?
Yes. R2 supports collaboration between utilities, service providers, and property owners depending on subscription type, shared records, and access permissions.
Is R2 designed only for backflow programs?
No. R2 includes dedicated cross connection and backflow tools, but the core platform is designed to manage locations, assets, tasks, records, files, notices, and other operational workflows.
Can field teams and office staff both use R2?
Yes. R2 connects office and field operations in the same system so records, assignments, updates, and activity stay organized and accessible to the people who need them.
Service Providers
Can service providers manage multiple customers and locations?
Yes. Service providers can manage customers, service locations, assemblies, contacts, records, and field activity from one R2 account.
Does R2 support routing for field technicians?
Yes. Tasks can be organized geographically and used to build routes for assigned field work, helping teams plan service activity and reduce unnecessary travel.
Can service providers generate reports for customers?
Yes. R2 supports digital test reports and other documentation tied to service activity so completed work can be recorded, stored, and shared.
Utility Systems
Can utility systems manage large inventories of assets and locations?
Yes. R2 System subscriptions are designed for organizations managing larger volumes of locations, assets, records, notices, and system-wide operational data.
Can utilities track compliance activity across locations?
Yes. Utility systems can maintain visibility across locations, assemblies, testing history, due dates, notices, documentation, and compliance-related activity.
Can utilities work with service providers through R2?
Yes. R2 supports record sharing and workflows that allow utility systems to coordinate with service providers performing testing or other work associated with system records.
Property Owners
Can property owners track assets at their locations?
Yes. Property owners can organize locations and maintain asset records, service information, documentation, and history associated with those locations.
Can property owners work with service providers through R2?
Yes. Property owners can share relevant location and asset information with service providers when work or testing needs to be completed.
Does R2 help property owners stay organized with compliance-related reminders?
Yes. R2 helps property owners keep records, notices, service history, files, and compliance-related information organized so important activity is easier to follow.
Find the R2 Solution That Fits Your Organization
Start your free 30-day trial today or schedule a personalized walkthrough and see how R2 can support your records, workflows, team, and day-to-day operations.
