Flexible Subscription Plans for Every Role
R2 offers flexible subscription options designed for different workflows. Choose between Base, Service, or System subscriptions. Each level scales with included users, locations, and asset tracking.
Subscription Types
R2 offers multiple subscription types so organizations can choose the structure that fits their operational role and workflow.
Base Subscription
Designed for property owners who want a centralized way to maintain location and asset records, track documentation, and stay organized with compliance-related reminders.
Compare Base PlansService Subscription
Built for service providers performing inspections, testing, maintenance, and field operations across customer locations and asset records.
Compare Service PlansSystem Subscription
Designed for utilities and program administrators who need system-wide visibility across locations, assets, records, and operational activity.
Compare System PlansHow R2 Subscriptions Work
R2 subscriptions are structured around two layers: subscription types and subscription levels. This allows organizations to choose the workflow that fits their role and then scale capacity based on operational needs.
Choose Subscription Type
Start with Base, Service, or System depending on how your organization uses the platform.
Select a Subscription Level
Choose Basic, Professional, or Enterprise based on the included operational capacity you need.
Scale with Add-Ons
Expand included users, locations, and asset tracking capacity as operational needs grow over time.
Subscription Levels
Each subscription type includes multiple levels that determine the included operational capacity within the platform.
Basic
Entry-level included capacity for smaller teams and organizations getting started with structured record management.
Professional
Expanded included capacity for growing teams, broader workflows, and increased day-to-day operational activity.
Enterprise
Highest included capacity for organizations managing larger portfolios of users, locations, and tracked assets.
What Subscription Levels Determine
Subscription levels define the included capacity available within each plan type.
User Seats
The number of user accounts included for your team within the platform.
Locations & Properties
The number of locations or properties that can be maintained within the subscription.
Asset Tracking
The number of assets or assemblies that can be tracked and managed in the system.
Scale as Your Operations Grow
Add-ons allow organizations to expand beyond the included limits of their subscription level. Additional capacity can be added as operational needs grow.
- Additional user seats
- Additional locations or properties
- Additional asset tracking capacity
- Stackable add-ons for long-term scalability
Start with the Right Plan and Expand as Needed
Subscription levels define the included limits, while add-ons provide a flexible way to increase users, locations, and assets without changing the overall plan structure.
Included Platform Storage
All R2 subscriptions include 10GB of storage for documents, files, and supporting records. Additional storage options are available if expanded capacity is needed.
Explore Subscription Plans
View plan levels, included capacity, and platform features for each subscription type.
Subscription Questions
Learn how R2 subscriptions work, how plans scale, and what to expect as your operation grows.
Subscription Types
What is the difference between Base, Service, and System subscriptions?
R2 offers three subscription types designed for different users. Base plans are designed for property owners, Service plans support service providers performing work, and System plans are designed for utilities managing locations and assets across their system.
How do I know which subscription type is right for me?
The right subscription depends on how you interact with locations and assets. Utilities typically use System plans, service companies use Service plans, and property owners use Base plans to track assets and work with service providers.
What determines the subscription level within each type?
Subscription levels determine the included capacity for user seats, assets, and locations. Higher levels support larger operations with more users and records.
Billing & Cancellation
Is there a contract or long-term commitment?
No. R2 subscriptions are month-to-month with no long-term commitment.
Can I cancel my subscription at any time?
Yes. Subscriptions can be canceled at any time and access will remain active until the end of the billing cycle.
What happens if I cancel my subscription?
Your account will remain accessible until the end of the billing cycle. After cancellation, account data is permanently removed.
Scaling & Add-Ons
Can R2 scale as my operation grows?
Yes. R2 is designed to scale as organizations grow by increasing the number of user seats, assets, and locations.
What happens if I need more users, assets, or locations?
Add-ons allow organizations to increase capacity beyond their included subscription limits without changing plans.
Do subscriptions include data storage?
Yes. All subscriptions include 10GB of storage for documents and records stored within the platform.
Account & Access
Is an email address required?
Yes. Each subscription requires a primary email address, and every user must have their own unique login.
Can multiple users access the same account?
Yes. Organizations can add multiple user seats depending on their subscription level.
