Privacy Notice
This Privacy Notice describes how TNJ LLC dba R2 Utility (“R2 Utility” or “we” or “our” or “us”) treats certain information collected or provided in connection with an end user’s (“you” or “your” or “user”) use of R2 Utility’s website, www.r2utility.com, and any other website, social media pages, apps, or other digital medium owned or operated by R2 Utility. This Privacy Notice also applies to any Personal Information collected, stored, or used by us, such as information you provide us through the above mediums, by email, mail, or telephonic communications (collectively, the “Site”).
The information provided in this Privacy Notice is designed to inform you of what information we collect, why we collect such information, how we use the information we collect, and the choices we offer, including how to access and update information. By accessing or using our Site, you consent to the Terms and Conditions and this Privacy Notice, including our collection, use, and disclosure of your Personal Information, as described below. This Privacy Notice is not a contract and does not create any legal rights.
Please read this Privacy Notice carefully.
Our Collection and Use of Personal Information
Personal Information is any information that can be used to identify you. This Privacy Notice does not cover data we, or our authorized third-party vendors or partners, collect that cannot be used to identify an individual. If we are in possession of any deidentified data, we commit to maintaining and using deidentified data without attempting to reidentify the data. We collect most Personal Information directly from you through the Site or from transactions with you. We may also obtain Personal Information about you from other entities with whom we have contact, including municipalities and backflow testers. If you are sharing information with us about another individual, you must obtain their consent.
Categories of Personal Information we may collect include:
● Your Name.
● Contact information, including your phone number, email address, and mailing address.
● Payment card number (or other payment method) and related validation information.
● Information you provide when interacting with the Site, including user account information, transaction data, and communications (email/DM).
● Website analytics information, including when, how often, and for how long you use the Site; information related to your geographic location; the content you submit and view; the name of the domain and host from which you access the Internet; and the IP address of the computer or device you are using.
We may use tools like cookies or web beacons to monitor the Site and improve or customize its content. You can control the use of cookies through your browser settings or Global Privacy Control settings.
We collect Personal Information to:
● Identify you.
● Perform contractual obligations, including processing and fulfilling orders.
● Communicate with you.
● Administer our Site.
● Detect and prevent fraud.
● Research and analyze Site usage to improve our services.
● Comply with legal obligations.
We do not use your Personal Information for targeted advertising or profiling that could affect access to essential services or opportunities.
Retention and Security of Personal Information
We retain Personal Information as long as necessary for our business operations and to comply with applicable laws. We maintain reasonable safeguards to protect your information, but the Internet is not absolutely secure. In case of a potential security breach, we will notify you as required by law.
Children Under 13
We do not knowingly collect information from children under the age of 13. If you believe your child has provided Personal Information, please contact us at info@r2utility.com, and we will promptly delete the information.
Your Rights
Your rights under applicable state laws are outlined below, including rights to access, correct, or delete your Personal Information. You may exercise these rights by contacting us at info@r2utility.com or through the methods listed in this Privacy Notice.
Changes to the Privacy Notice
This Privacy Notice is effective as of July 2024. If we make material changes, we will update the effective date and notify you, as necessary.
Contact Us
If you have questions or concerns, please contact us at info@r2utility.com.
