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Learning Center Modules Cross Connection Overview

Cross Connection

Manage assemblies, testers, and gauges in one place so backflow testing workflows, compliance tracking, and reporting stay organized across your system.

What is the Cross Connection Module?

The Cross Connection module adds specialized tools for backflow prevention programs. It provides dedicated areas for Assemblies, Testers, and Gauges, helping your team maintain accurate test history, consistent device records, and compliance-ready reporting across your system.

Cross Connection Dashboard

The Cross Connection Dashboard opens when you click Cross Connection in the left sidebar. This is your overview of all assemblies in the system and the main place to view and manage the assemblies list.


How To Get Here
  • Click Cross Connection in the left sidebar to open the Cross Connection Dashboard.
What You Are Seeing
  • An overview of assemblies across the system.
  • A list of assembly records you can search, filter, and open.
  • Clicking an assembly row opens the Assembly Summary Page.
Dashboard Controls
  • Filter Pills show quick counts and let you quickly narrow the assemblies list. Selecting a pill filters the results to match.
  • Assemblies List displays all assemblies in the system. Click any row to open that assembly’s Summary Page.
  • + Add Assembly opens the Add Assembly workflow so you can create a new assembly record with full device details.

Assembly Summary Page

Clicking an assembly from the Cross Connection Dashboard opens the Assembly Summary Page. This page is the workspace for the selected assembly and is made up of summary cards so you can review notes, files, tasks, tests, assembly details, location details, notices, and activity in one place.


How To Get Here
  • From the Cross Connection Dashboard, click any assembly in the list.
What You Are Seeing
  • A header with the assembly’s key identifiers and status.
  • The assembly workspace made up of Assembly Summary Cards.
  • Quick access to the most important history and actions for the device.

Assembly Summary Cards

Summary cards provide a quick snapshot of what’s linked to the selected assembly. Use these cards to review recent activity at a glance, then open the full page when you need to view and manage everything in that category.


Notes Summary Card

This card shows notes that are tied to the selected assembly.

  • Example: Device access notes, special requirements, or service history guidance.

What It Shows
  • The most recent note in the snapshot.
  • Title / description, created date / time, and the user who created it.
  • Attachment / comment indicators when included.
  • A visibility badge: Public, Internal, or Private.
When You Click It
  • Click the note to open the full note window.
  • Click Notes in the header to open the full Notes Summary Page for the assembly.

Files Summary Card

This card shows files that are tied to the selected assembly.

  • Example: Manuals, install photos, repair documents, or compliance PDFs for the device.

What It Shows
  • The most recent file added for the assembly.
  • File name / type / category, date added, and who added it.
  • A visibility badge: Public, Internal, Private, or Link Only.
When You Click It
  • Click a file to open the file viewer and details.
  • Click Files in the header to open the full Files Summary Page for the assembly.

Tasks Summary Card

This card shows tasks linked to the selected assembly and includes a dedicated action to execute a field test.

  • Example: Starting a field test directly from the assembly while onsite.

What It Shows
  • A task list view linked to the assembly.
  • A large green Field Test button used to execute a test workflow quickly.
  • Status indicators and quick actions for each task (where enabled).
When You Click It
  • Click a task row to open the full task view.
  • Click Field Test to start test execution tied to the assembly.
  • Click Tasks in the header to open the full Tasks Summary Page for the assembly.

Tests Summary Card

This card displays the most recent backflow tests recorded for the selected assembly and provides fast access to test reports.

  • Example: Confirming the most recent test result and downloading the report for documentation.

What It Shows
  • Recent tests, including the most recent test report.
  • Each row includes the Test ID and a date / time stamp.
  • An icon indicating test compliance status.
  • A Download action for the test report.
When You Click It
  • Click the test row to open the full test report PDF.
  • Click Tests in the header to open the full Tests Summary Page for the assembly.

Assembly Details Summary Card

This card provides a quick snapshot of the core information saved for the selected assembly.

  • Example: Verifying serial number, hazard level, and protection type before recording a test.

What It Shows
  • Assembly name and compliance status.
  • Serial number and device specs (make, model, type, size).
  • Hazard level, isolation, and protection values.
When You Click It

Click Assembly Details in the header to open the full Assembly Details Summary Page. This page serves as the control center for the assembly and includes:

  • Complete assembly details and specifications.
  • Contacts linked to the assembly.
  • Privacy & Controls including visibility, verification status, ownership, and status.
  • Sub Assemblies associated with the parent assembly.
  • Additional Details such as useful life, install date, replacement cost, and acquisition cost (when used).

GPS Coordinates Summary Card

This card displays the saved GPS coordinates for the selected assembly.

  • Example: Confirming the correct device location for field routing and navigation.

What It Shows
  • Saved latitude and longitude values.
  • A map view preview for quick visual confirmation.
When You Click It
  • Click the map / card area to open the full GPS Coordinates view for the assembly.

Location Details Summary Card

This card provides a brief summary of the location information connected to the assembly.

  • Example: Confirming the service address and onsite contact before completing a test.

What It Shows
  • Location name and service address.
  • Primary contact name and phone (when assigned).
  • Location description (when added).
When You Click It
  • The card itself does not open a separate details page.

Notices Summary Card

This card shows the most recent notice tied to the assembly.

  • Example: A compliance reminder notice associated with the device record.

What It Shows
  • Most recent notice with key fields such as title, type, and status.
  • Notice reference number and date / time when available.
When You Click It
  • Click a notice to open the notice preview and manage details.
  • Click Notices in the header to open the full notices list for the assembly.

Activity Summary Card

This card shows recent activity tied to the selected assembly.

  • Example: Tracking recent updates related to tasks, tests, or record changes.

What It Shows
  • Recent actions connected to the assembly record.
  • User, timestamp, and action context.
When You Click It
  • Click Activity in the header to open the full activity list for the assembly.

QR Code & Share Access

QR Code & Share Access provides a fast way to open and share the selected assembly’s records. At the bottom of the Assembly Summary Page, you’ll see a QR code that is unique to that assembly.


What It Does
  • Scan the QR code to quickly open the assembly record from a mobile device.
  • Click the QR code to open the Share Access window.
  • Send a secure share link by email to allow someone to view this Assembly Summary Page.

Assemblies Dashboard

The Assemblies tab is where you view and manage assembly records for your backflow program. Assemblies are the device records your team tracks for testing, compliance, service history, and reporting.


How To Get Here
  • From the Cross Connection Dashboard, click the Assemblies tab.
What You Are Seeing
  • An assemblies list for your system with search and filter tools.
  • Each row shows the assembly record and key device information used for identification and compliance tracking.
  • Actions to add assemblies, open records, and manage assembly information.
Dashboard Controls
  • View Toggle lets you switch between Panel, Table, and Mobile views so you can display records in the layout that works best for your device and workflow.
  • Filter Pills show quick counts and let you quickly narrow the assemblies list. Selecting a pill filters the results to match.
  • Assemblies List displays all assemblies in the system. Click an assembly row to open and manage that assembly record.
  • + Add Assembly opens the Add Assembly workflow so you can create a new assembly record for testing, compliance tracking, and reporting.

Testers Dashboard

The Testers tab is where you view and manage tester records for your backflow program. Testers are the certified users who perform tests and can be selected during test entry and reporting.


How To Get Here
  • From the Cross Connection Dashboard, click the Testers tab.
What You Are Seeing
  • A testers list for your system with search and filter tools.
  • Each row shows the tester name, role, tester icon, and active status.
  • Actions to add and manage tester information.
Dashboard Controls
  • View Toggle lets you switch between Panel, Table, and Mobile views so you can display records in the layout that works best for your device and workflow.
  • Filter Pills show quick counts and let you quickly narrow the testers list. Selecting a pill filters the results to match.
  • Testers List displays all testers in the system. Click a tester row to open and manage that tester record.
  • + Add Tester opens the Add Tester workflow so you can create a new tester record for test entry and reporting.

Gauges Dashboard

The Gauges tab is where you view and manage gauge records for your backflow program. Gauges represent the equipment used during testing and help support consistent documentation and audit-ready records.


How To Get Here
  • From the Cross Connection Dashboard, click the Gauges tab.
What You Are Seeing
  • A gauges list for your system with search and filter tools.
  • Gauge identifiers used during test entry and reporting.
  • Actions to add and manage gauge information.
Dashboard Controls
  • View Toggle lets you switch between Panel, Table, and Mobile views so you can display records in the layout that works best for your device and workflow.
  • Filter Pills show quick counts and let you quickly narrow the gauges list. Selecting a pill filters the results to match.
  • Gauges List displays all gauges in the system. Click a gauge row to open and manage that gauge record.
  • + Add Gauge opens the Add Gauge workflow so you can create a new gauge record for test entry and documentation.